Aérien

La marque RAM passée au crible de l’expert américain SABRE

La marque Royal Air Maroc (RAM) sera bientôt scorée par un expert mondial du secteur du voyage et tourisme. En effet, la compagnie aérienne marocaine a recouru ces dernières semaines aux services de l’américain Sabre pour la réalisation d’un Net Promoter Score (NPS) destiné à renforcer sa compétitivité et relever les défis commerciaux auxquels elle fait face. Dans le cadre des travaux sous-jacents à cet accompagnement, la RAM a fait l’objet d’une enquête approfondie quant aux thématiques de l’expérience client et les attentes et motivations du passager aérien marocain et africain en général. L’étude comprend également un volet ayant trait à la manière dont la technologie peut accroître les recettes, réduire les coûts et améliorer l’expérience des passagers tout au long de l’année.


Cette étude NPS viendra par ailleurs se greffer au volet opérationnel de l’étude stratégique diligentée par Abdelhamid Addou au lendemain de sa nomination au poste de PDG de la RAM en février 2016 et dont les conclusions sont dans les tiroirs du nouveau gouvernement pour une décision avisée. Le timing de l’étude en cours de finalisation par Sabre n’est pas non plus anodin au vu de la forte dynamique attendue pour le marché africain (qui représente déjà un bon tiers des revenus de la RAM) qui connaîtra, à partir de 2018 et à l’initiative de l’Union Africaine, l’introduction du nouveau passeport panafricain.

Rappelons que Sabre propose des services de technologie et de conseil à plus de 225 compagnies aériennes, y compris la plupart des plus grands transporteurs au monde. La vaste gamme de solutions logicielles flexibles et modulaires proposées par Sabre permet aux compagnies aériennes d’adapter leurs activités en fonction de l’évolution des besoins et des exigences. De nombreux grands transporteurs africains, comme South African Airways, Kulula ou Ethiopian Airlines, font déjà appel à la technologie de Sabre pour relever leurs plus grands défis : accroître le chiffre d’affaires, minimiser les coûts et offrir une meilleure expérience de voyage.


Article précédent

Super Cérame mise sur l’export pour doper son business

Article suivant

Banque islamique : plusieurs pièces manquent au puzzle

71 Commentaires

  1. 9 octobre 2017 à 13 h 30 min — Répondre

    I am often to blogging and i really appreciate your content. The article has really peaks my interest. I am going to bookmark your site and keep checking for new information.

  2. 9 octobre 2017 à 19 h 29 min — Répondre

    Hey very cool website!! Guy .. Beautiful .. Wonderful .. I will bookmark your website and take the feeds additionally…I’m glad to find a lot of helpful information right here in the put up, we want work out extra techniques in this regard, thanks for sharing.

  3. 9 octobre 2017 à 21 h 11 min — Répondre

    This web site is really a walk-through for all of the info you wanted about this and didn’t know who to ask. Glimpse here, and you’ll definitely discover it.

  4. 10 octobre 2017 à 0 h 40 min — Répondre

    I have read a few good stuff here. Certainly worth bookmarking for revisiting. I wonder how much effort you put to create such a excellent informative site.

  5. 10 octobre 2017 à 1 h 43 min — Répondre

    I have been browsing on-line greater than three hours today, but I by no means discovered any interesting article like yours. It’s beautiful value enough for me. Personally, if all webmasters and bloggers made good content material as you did, the web will likely be a lot more helpful than ever before. « Dreams have as much influence as actions. » by Stephane Mallarme.

  6. 10 octobre 2017 à 2 h 19 min — Répondre

    You have mentioned very interesting points! ps decent web site.

  7. 10 octobre 2017 à 5 h 40 min — Répondre

    I?¦ll right away grab your rss feed as I can not find your e-mail subscription hyperlink or newsletter service. Do you’ve any? Please let me recognise so that I may subscribe. Thanks.

  8. 10 octobre 2017 à 6 h 14 min — Répondre

    Hey There. I discovered your blog the use of msn. This is an extremely neatly written article. I’ll make sure to bookmark it and return to read extra of your helpful info. Thank you for the post. I’ll definitely return.

  9. 10 octobre 2017 à 7 h 52 min — Répondre

    I¦ve learn some excellent stuff here. Definitely value bookmarking for revisiting. I wonder how much attempt you set to make the sort of wonderful informative site.

  10. 10 octobre 2017 à 9 h 28 min — Répondre

    There are some fascinating cut-off dates on this article however I don’t know if I see all of them center to heart. There’s some validity but I’ll take hold opinion until I look into it further. Good article , thanks and we would like more! Added to FeedBurner as properly

  11. 10 octobre 2017 à 10 h 45 min — Répondre

    Some truly excellent posts on this web site, appreciate it for contribution.

  12. 10 octobre 2017 à 12 h 18 min — Répondre

    Hey there would you mind stating which blog platform you’re working with? I’m planning to start my own blog in the near future but I’m having a tough time choosing between BlogEngine/Wordpress/B2evolution and Drupal. The reason I ask is because your design seems different then most blogs and I’m looking for something unique. P.S Apologies for getting off-topic but I had to ask!

  13. 10 octobre 2017 à 13 h 22 min — Répondre

    It¦s really a cool and helpful piece of information. I am satisfied that you just shared this helpful info with us. Please stay us informed like this. Thanks for sharing.

  14. 10 octobre 2017 à 15 h 12 min — Répondre

    I do not even know the way I stopped up here, however I assumed this put up used to be great. I do not recognize who you might be however definitely you are going to a well-known blogger when you aren’t already 😉 Cheers!

  15. 10 octobre 2017 à 17 h 15 min — Répondre

    What i do not realize is actually how you are not actually much more well-liked than you may be now. You’re so intelligent. You realize therefore considerably relating to this subject, produced me personally consider it from numerous varied angles. Its like men and women aren’t fascinated unless it is one thing to accomplish with Lady gaga! Your own stuffs great. Always maintain it up!

  16. 10 octobre 2017 à 18 h 16 min — Répondre

    You made some decent points there. I did a search on the topic and found most persons will go along with with your blog.

  17. 10 octobre 2017 à 19 h 41 min — Répondre

    You are my aspiration, I possess few web logs and infrequently run out from to brand : (.

  18. 10 octobre 2017 à 21 h 11 min — Répondre

    Excellent post. I was checking constantly this blog and I’m impressed! Extremely useful information specifically the last part :) I care for such info much. I was seeking this particular information for a long time. Thank you and best of luck.

  19. 10 octobre 2017 à 21 h 15 min — Répondre

    Do you have a spam problem on this site; I also am a blogger, and I was curious about your situation; we have developed some nice methods and we are looking to exchange solutions with others, be sure to shoot me an email if interested.

  20. 11 octobre 2017 à 0 h 14 min — Répondre

    I’m not that much of a internet reader to be honest but your blogs really nice, keep it up! I’ll go ahead and bookmark your website to come back in the future. Many thanks

  21. 11 octobre 2017 à 1 h 06 min — Répondre

    I like this weblog so much, bookmarked. « American soldiers must be turned into lambs and eating them is tolerated. » by Muammar Qaddafi.

  22. 11 octobre 2017 à 5 h 02 min — Répondre

    Glad to be one of several visitors on this awful website : D.

  23. 11 octobre 2017 à 5 h 26 min — Répondre

    It’s appropriate time to make some plans for the future and it’s time to be happy. I’ve read this post and if I could I wish to suggest you few interesting things or suggestions. Perhaps you could write next articles referring to this article. I wish to read even more things about it!

  24. 11 octobre 2017 à 7 h 01 min — Répondre

    It’s perfect time to make some plans for the future and it is time to be happy. I have learn this put up and if I may just I wish to suggest you some interesting issues or tips. Perhaps you could write next articles regarding this article. I desire to read more issues approximately it!

  25. 11 octobre 2017 à 8 h 56 min — Répondre

    Attractive component to content. I simply stumbled upon your site and in accession capital to claim that I get in fact loved account your weblog posts. Anyway I will be subscribing on your feeds and even I fulfillment you access persistently rapidly.

  26. 11 octobre 2017 à 11 h 35 min — Répondre

    This is a very good tips especially to those new to blogosphere, brief and accurate information… Thanks for sharing this one. A must read article.

  27. I am now not positive where you’re getting your info, however great topic. I needs to spend some time studying much more or working out more. Thanks for great information I was on the lookout for this information for my mission.

  28. 11 octobre 2017 à 16 h 03 min — Répondre

    Some truly prize blog posts on this site, saved to my bookmarks.

  29. 11 octobre 2017 à 18 h 14 min — Répondre

    Only wanna input on few general things, The website pattern is perfect, the content is real excellent. « We can only learn to love by loving. » by Iris Murdoch.

  30. 11 octobre 2017 à 18 h 57 min — Répondre

    Hi there, I found your site by way of Google whilst looking for a related topic, your website got here up, it looks great. I’ve bookmarked it in my google bookmarks.

  31. 11 octobre 2017 à 20 h 36 min — Répondre

    I like this web blog very much, Its a real nice berth to read and obtain information. « Being powerful is like being a lady. If you have to tell people you are, you aren’t. » by Margaret Hilda Thatcher.

  32. 12 octobre 2017 à 1 h 07 min — Répondre

    I enjoy what you guys tend to be up too. This type of clever work and reporting! Keep up the awesome works guys I’ve included you guys to blogroll.

  33. 12 octobre 2017 à 1 h 56 min — Répondre

    I really enjoy examining on this site, it holds great articles. « Don’t put too fine a point to your wit for fear it should get blunted. » by Miguel de Cervantes.

  34. 12 octobre 2017 à 4 h 05 min — Répondre

    Good day! This is my first visit to your blog! We are a group of volunteers and starting a new initiative in a community in the same niche. Your blog provided us valuable information to work on. You have done a outstanding job!

  35. 12 octobre 2017 à 5 h 44 min — Répondre

    You should take part in a contest for one of the best blogs on the web. I will recommend this site!

  36. 12 octobre 2017 à 5 h 51 min — Répondre

    There is obviously a lot to know about this. I suppose you made various good points in features also.

  37. 12 octobre 2017 à 9 h 42 min — Répondre

    I really appreciate this post. I have been looking all over for this! Thank goodness I found it on Bing. You have made my day! Thanks again!

  38. 12 octobre 2017 à 13 h 12 min — Répondre

    I needed to send you this bit of observation just to give thanks again relating to the nice suggestions you have shared on this page. This has been certainly shockingly open-handed with you giving freely all that many of us might have offered for sale as an electronic book in making some dough for themselves, mostly considering that you could have tried it if you considered necessary. These pointers as well served like the great way to fully grasp that many people have similar dream like mine to know a whole lot more with regard to this problem. Certainly there are many more pleasant sessions ahead for folks who read carefully your site.

  39. 12 octobre 2017 à 16 h 54 min — Répondre

    What i do not understood is actually how you’re not really much more well-liked than you may be now. You are so intelligent. You realize therefore considerably relating to this subject, made me personally consider it from a lot of varied angles. Its like women and men aren’t fascinated unless it is one thing to accomplish with Lady gaga! Your own stuffs nice. Always maintain it up!

  40. 12 octobre 2017 à 21 h 35 min — Répondre

    Great V I should certainly pronounce, impressed with your website. I had no trouble navigating through all tabs and related information ended up being truly easy to do to access. I recently found what I hoped for before you know it in the least. Quite unusual. Is likely to appreciate it for those who add forums or anything, website theme . a tones way for your customer to communicate. Excellent task..

  41. 13 octobre 2017 à 1 h 28 min — Répondre

    Super-Duper website! I am loving it!! Will come back again. I am taking your feeds also.

  42. 13 octobre 2017 à 5 h 32 min — Répondre

    Lovely just what I was searching for.Thanks to the author for taking his clock time on this one.

  43. 13 octobre 2017 à 8 h 36 min — Répondre

    You made some respectable points there. I looked on the internet for the difficulty and found most individuals will go along with along with your website.

  44. 13 octobre 2017 à 9 h 26 min — Répondre

    I am continuously looking online for tips that can help me. Thank you!

  45. 13 octobre 2017 à 12 h 52 min — Répondre

    excellent post, very informative. I wonder why the other specialists of this sector do not notice this. You must continue your writing. I’m sure, you have a huge readers’ base already!

  46. 13 octobre 2017 à 13 h 17 min — Répondre

    I have to get across my gratitude for your generosity in support of persons that need help with this particular situation. Your real dedication to passing the message all-around had become extraordinarily informative and has surely made most people just like me to realize their aims. Your new valuable publication entails much a person like me and especially to my office colleagues. Best wishes; from all of us.

  47. 13 octobre 2017 à 17 h 05 min — Répondre

    I really like your writing style, great information, regards for putting up : D.

  48. 13 octobre 2017 à 17 h 13 min — Répondre

    superb post.Ne’er knew this, thankyou for letting me know.

  49. 13 octobre 2017 à 21 h 17 min — Répondre

    You actually make it appear really easy together with your presentation however I find this matter to be really something that I believe I might never understand. It sort of feels too complicated and extremely vast for me. I am having a look forward on your next put up, I will attempt to get the cling of it!

  50. 13 octobre 2017 à 21 h 22 min — Répondre

    Heya i am for the first time here. I found this board and I find It really useful & it helped me out a lot. I hope to give something back and help others like you helped me.

  51. 14 octobre 2017 à 1 h 14 min — Répondre

    Merely a smiling visitant here to share the love (:, btw outstanding pattern.

  52. I have learn several good stuff here. Definitely value bookmarking for revisiting. I wonder how a lot effort you place to make such a magnificent informative web site.

  53. 14 octobre 2017 à 6 h 04 min — Répondre

    I’ve recently started a site, the information you offer on this web site has helped me greatly. Thank you for all of your time & work.

  54. 14 octobre 2017 à 9 h 26 min — Répondre

    I don’t even know how I ended up here, but I thought this post was good. I do not know who you are but certainly you are going to a famous blogger if you aren’t already 😉 Cheers!

  55. 14 octobre 2017 à 13 h 25 min — Répondre

    Thanks for sharing superb informations. Your site is so cool. I am impressed by the details that you have on this site. It reveals how nicely you perceive this subject. Bookmarked this website page, will come back for more articles. You, my friend, ROCK! I found just the information I already searched all over the place and simply could not come across. What a great web-site.

  56. 14 octobre 2017 à 17 h 24 min — Répondre

    This is a very good tips especially to those new to blogosphere, brief and accurate information… Thanks for sharing this one. A must read article.

  57. 14 octobre 2017 à 21 h 20 min — Répondre

    I would like to thnkx for the efforts you have put in writing this site. I’m hoping the same high-grade site post from you in the upcoming also. Actually your creative writing abilities has encouraged me to get my own web site now. Really the blogging is spreading its wings fast. Your write up is a great example of it.

  58. 15 octobre 2017 à 1 h 22 min — Répondre

    You need to participate in a contest for one of the best blogs on the web. I will recommend this site!

  59. 15 octobre 2017 à 5 h 21 min — Répondre

    Hi there this is kinda of off topic but I was wanting to know if blogs use WYSIWYG editors or if you have to manually code with HTML. I’m starting a blog soon but have no coding expertise so I wanted to get advice from someone with experience. Any help would be enormously appreciated!

  60. 15 octobre 2017 à 9 h 18 min — Répondre

    Hi, just required you to know I he added your site to my Google bookmarks due to your layout. But seriously, I believe your internet site has 1 in the freshest theme I??ve came across. It extremely helps make reading your blog significantly easier.

  61. 15 octobre 2017 à 13 h 18 min — Répondre

    Some really quality content on this internet site, saved to my bookmarks.

  62. 15 octobre 2017 à 13 h 38 min — Répondre

    I genuinely enjoy reading on this web site, it has excellent posts.

  63. 15 octobre 2017 à 15 h 29 min — Répondre

    Some times its a pain in the ass to read what website owners wrote but this site is rattling user friendly! .

  64. 15 octobre 2017 à 17 h 09 min — Répondre

    Heya i am for the first time here. I came across this board and I find It truly useful & it helped me out much. I hope to give something back and aid others like you aided me.

  65. 15 octobre 2017 à 17 h 34 min — Répondre

    You should take part in a contest for one of the best blogs on the web. I will recommend this site!

  66. 15 octobre 2017 à 20 h 40 min — Répondre

    Very well written article. It will be useful to anyone who utilizes it, including myself. Keep up the good work – can’r wait to read more posts.

  67. 15 octobre 2017 à 21 h 30 min — Répondre

    I am not positive the place you’re getting your info, but good topic. I needs to spend a while finding out more or figuring out more. Thank you for excellent information I used to be on the lookout for this info for my mission.

  68. 15 octobre 2017 à 22 h 19 min — Répondre

    Youre so cool! I dont suppose Ive learn something like this before. So nice to seek out any person with some authentic ideas on this subject. realy thank you for beginning this up. this website is one thing that is wanted on the net, someone with slightly originality. useful job for bringing something new to the internet!

  69. 16 octobre 2017 à 1 h 29 min — Répondre

    Hi my friend! I wish to say that this article is awesome, nice written and include approximately all vital infos. I’d like to see more posts like this.

  70. 17 octobre 2017 à 2 h 28 min — Répondre

    Rattling informative and great body structure of written content, now that’s user pleasant (:.

Laisser un commentaire

Votre adresse de messagerie ne sera pas publiée. Les champs obligatoires sont indiqués avec *